Warranty

Tidy Tots® Diapers Limited Lifetime* Warranty


Tidy Tots proudly uses the highest grade materials and craftsmanship to create a cloth diaper that can last with proper care. Our quality control inspections are extensive throughout our manufacturing and shipping processes. However, we know our ultimate inspectors are you and your little ones bum.

Our Limited Lifetime* Warranty covers:

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Limited lifetime* warranty details

Tidy Tots defines the life of a diaper as three (3) years from the date of purchase and from an authorized retailer. All claims require itemized and dated receipt from an authorized retailer. Warranty is extended to the original purchaser of the products only. To make a warranty claim the diaper product must be sent at customer’s expense to Tidy Tots for evaluation.

The warranty covers performance issues of the covered parts. Warranty excludes normal wear and tear, improper cleaning, improper handling, stains, alteration, and abuse. The determination if the diaper article is covered by warranty is at the sole discretion of Tidy Tots. We reserve the right to repair or replace the item with like and kind products.

Manufacturers Defects* Cover:

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Manufacturers Defects Details

Tidy Tots defines manufacturers defect as, issues that impede the performance of products that occur within one (1) years from the date of purchase and from an authorized retailer. All claims require itemized and dated receipt from authorized retailer. Defect warranty is extended to the original purchaser of the products only. To make a defect claim the diaper product must be sent at customer’s expense to Tidy Tots Diapers for evaluation.

The manufacturers defect warranty covers performance issues of the covered parts. Manufacturers warranty excludes normal wear and tear, improper cleaning, improper handling, stains, alteration, and abuse. The determination if the diaper article is covered by defect warranty is at the sole discretion of Tidy Tots Diapers. We reserve the right to repair or replace the item with like and kind products. Tidy Tots will reimburse the standard shipping cost once the item is determined to be defective. If you believe you have a product covered under the defect or warranty please e-mail Service@tidytotdiapers.com to start the claim process. *Manufacturers defects will be replaced at our expense for one year from date of purchase.

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